Location: Jakarta Pusat & Jakarta Selatan (M.H. Thamrin)
Job Title: Operations Manager/Center Manager
Direct supervisor: CEO
Subordinate: Supervisors
Company: IPCHINE
Qualifications:
* University degree in foreign language or other majors with an excellent command of English/French
* 1-2 years related working experience preferred, fresh but fast learning graduate accepted
* Skill in establishing and maintaining effective and good relationship with customers. Skill in critical thinking, and problem-solving
* Self-motivated, patient and professional
* Strong sense of customer-focus and responsibility; capable to work under pressure
* Ability to communicate clearly and effectively is a must.
* Excellent computer skills in Excel, Word
* Be able to work independently and multitask. Detail-oriented, thorough and reliable.
* Basic knowledge of different types of visa and application process
* Basic knowledge of European culture
* Knowledge of customer service techniques and principle
Responsibilities:
* Receives customers and collects the documents required for application
* Carefully check the documents collected and ask customers to provide supplemental materials that are required if needed
* Collects the documents in right order and input necessary information into internal system accurately
* Interviews the applicants; asks necessary questions and makes notes
* Files and maintains the documents collected
* Answer customers inquires
* Support other positions when needed
* Keep customers information confidential
* Other tasks as required
Please send your Resume in English including covering letter with a subject of mail “Job Available: Operational Agent” to [email protected]
Job Title: Operations Manager/Center Manager
Direct supervisor: CEO
Subordinate: Supervisors
Company: IPCHINE
Qualifications:
* University degree in foreign language or other majors with an excellent command of English/French
* 1-2 years related working experience preferred, fresh but fast learning graduate accepted
* Skill in establishing and maintaining effective and good relationship with customers. Skill in critical thinking, and problem-solving
* Self-motivated, patient and professional
* Strong sense of customer-focus and responsibility; capable to work under pressure
* Ability to communicate clearly and effectively is a must.
* Excellent computer skills in Excel, Word
* Be able to work independently and multitask. Detail-oriented, thorough and reliable.
* Basic knowledge of different types of visa and application process
* Basic knowledge of European culture
* Knowledge of customer service techniques and principle
Responsibilities:
* Receives customers and collects the documents required for application
* Carefully check the documents collected and ask customers to provide supplemental materials that are required if needed
* Collects the documents in right order and input necessary information into internal system accurately
* Interviews the applicants; asks necessary questions and makes notes
* Files and maintains the documents collected
* Answer customers inquires
* Support other positions when needed
* Keep customers information confidential
* Other tasks as required
Please send your Resume in English including covering letter with a subject of mail “Job Available: Operational Agent” to [email protected]